Privacy Policy

Privacy Policy

Regulatory Compliance

The revised Rule implements the Telemarketing and Consumer Fraud and Abuse Prevention Act (TCFPA). It is crucially important that Creative Creative Agency 360 aligns with the TCR regulations.

Creative Creative Agency 360 respects the privacy rights and data protection rights of its users and recognizes the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our websites, applications, products, and services.

Personal Information We Collect

When you engage in certain activities on this website—such as requesting information, downloading information, or other content—Creative Creative Agency 360 may ask you to provide certain information about yourself or your company by filling out and submitting an online form. This is completely optional for you to engage in or not.

To send us your Request for Proposal (RFP), Request for Quote (RFQ), Request for Information (RFI), or any other project requirement inquiry—or simply to reach out using our Contact Us form/page—you will be asked for personal information, like:

  • Name
  • Email address
  • Messaging services handles (Skype, Google Hangout)
  • Telephone number
  • Location

In case you are buying one of our ready-made products or services online from our website, we may ask you about your credit card information as well, which is securely processed and transferred using high-level encryption to our third-party payment gateway processor partners.

Creative Creative Agency 360 will only collect sufficient information necessary to enable us to comply with your request for information. Communications sent by the Creative Creative Agency 360 website will be sent to appropriate Creative Creative Agency 360 staff for action as needed.

Information We Get from Your Use of Our Services

We may collect information about the services that you use and how you use them. This information includes:

Log information

When you use our services or view content, we may automatically collect and store certain information in our server logs. This may include:

  • Details about your usage of our services, such as search queries
  • Your Internet Protocol (IP) address
  • Device event information, including browser type, browser language, date and time of your request, and referral URL

Third-Party Platforms

We may collect information about you when you interact (like, comment, follow, subscribe, tweet, message, etc.) with us on any online social media networks such as Facebook, LinkedIn, Twitter, Google+, YouTube, etc., where we maintain our official profiles. The information collected may include your social media profile ID, name, and other related information publicly available on your social profile.

Other Information

Our sales and marketing teams may collect other publicly available information about you from online sources. We do this after you have contacted us—either directly through one of our websites or apps, or indirectly through one of our partner/affiliate channels—to supplement our background knowledge about you and provide solutions that fit your overall needs.

How We Use the Information That We Collect

We use the information that we collect for internal review, tracking, and contact. The information is archived in our server(s).

We analyze this data to:

  • Understand user/visitor trends
  • Improve services, content, website, and product quality
  • Enhance user and customer experience

We also use your contact information (email address, phone number, third-party handles, etc.) to communicate directly with you. Our business development team uses this information to connect with you and discuss your business requirements. Our marketing team may send you promotional, non-promotional, and marketing-related content that could benefit your business.

Recording of Your Email Address

If you send us a message, Creative Creative Agency 360 will record your email address. This email address will only be used for the purpose you provided it. We will not use it for any other purpose or disclose it without your consent.

Some email communications may be monitored for statistical and quality purposes. Note that email is not a secure form of communication, and we cannot guarantee your message won't be seen by others during transmission. We recommend writing to us through more secure means for highly confidential information.

Payment Information

Your confidential financial information, including credit card details, is not stored on any of our servers. It is securely transferred to our payment partners (as noted above) for processing.

We do retain your:

  • Name
  • Email address
  • Phone number
  • Other relevant contact details

This information is used to send invoice receipts, reminders, and other transactional emails.

Your Data is Safe with Us

None of the information that we collect is sold to any third-party organization not part of Creative Creative Agency 360 or its subsidiaries. However, we may share your information with our subsidiary companies and affiliates.

Personal Information Sharing

We do not sell your personal information for affiliate marketing.

We share basic information (e.g., name, job title, email, company info, phone number) with third parties who provide services such as:

  • Communication platforms
  • Payment processing

These third parties are under contract and are required to meet security standards and comply with applicable laws.

SMS Consent

Your consent to receive SMS messages is strictly used for communication purposes. It is not shared with third parties or affiliates for marketing. It is only used for the purpose it was provided (e.g., receiving updates or alerts).

Your Rights and Choices

  • Unsubscribe: You can unsubscribe from marketing emails via the link found at the bottom of each promotional or newsletter message. Opting out may limit some features of our offerings.
  • Opt-Out: Unsubscribing removes you from marketing lists, but our sales or business development team may still contact you individually. To stop all contact, reply with "STOP" to any message.
  • Do Not Track Signals: Your browser may send a "do not track" signal; currently, our offerings do not respond to this type of signal.

Data Subject Rights You may:

  • Access, rectify, erase, restrict, or export your personal information Object to the processing of your data at any time

Contact our Data Protection Officer via our privacy page. If unsatisfied, you may file a complaint with your supervisory authority. You can also text "HELP" for assistance.

Accessing and Updating Your Personal Information

When using our services, you can request access to your personal data and either correct it or delete it, provided it is not required for legal or business reasons.

To do so:

  • Contact us through our privacy page with your name, email ID, and request details
  • If using a service or demo, log into your account and change your settings

We may decline requests that:

  • Are repetitive or impractical
  • Require excessive technical effort
  • Compromise others' privacy
  • Are not legally necessary

We perform this service free of charge unless it would require disproportionate effort.

If you stop using our services or your account is terminated, your ability to access your data may cease. We may retain information as needed to fulfill legal obligations or resolve disputes.

Note: Content you post may remain even after account termination.

No Children Under Age 16

Our services are not intended for anyone under 16. We do not knowingly collect data from users under 16. If it is discovered that we collected such data without parental consent, it will be promptly deleted.

Parents or guardians who believe we may have collected such data should contact us immediately.

Security

We take your personal information security seriously. Our measures include:

  • Technical safeguards
  • Organizational protocols
  • Encryption of sensitive information during transfer

Access is restricted to employees who require it for job functions or to provide services.

Data Storage

Location: Our servers are located in the United States. Our internal teams may access and process data locally.

Data Breach: In the event of a breach or legal request, we will notify you within 48 hours, provided we are legally allowed to do so.

Changes: We may revise this Privacy Policy without prior notice. Please contact us via our standard contact form for any questions or clarifications.

Contact Us

If you have questions or need to reach us about this Privacy Policy, please email us at support@creativeagency360.com as provided on our Privacy Policy page.